Refund policy

Last updated: 13 Oct 2026

Draft wording for layout. Needs legal review before publishing.

1. Calls

Reschedule free of charge up to 24 hours before your slot. Cancel 24 hours or more before the slot for a full refund. Cancellations within 24 hours are not refunded, but you may reschedule once.

2. Audits and rollouts

If you cancel before work starts, we refund the amount paid minus the consult fee. Once work has started, fees for completed milestones are not refunded.

3. Workshops

Cancel 7 days or more before the date for a full refund. Within 7 days, 50% is refunded or the workshop can be moved once.

4. Retainers

Managed support can be cancelled with 30 days’ notice after the 3-month minimum term. No refunds for months already started.

5. How refunds are paid

Refunds are made to the original payment method within 7 working days of approval. GST is refunded on the same basis.

6. Contact

Email sales@s3techpulse.com with your payment ID to request a refund.

Questions about these terms: sales@s3techpulse.com · S3Techpulse, B6/152-153 UGF, Sector 5, Rohini, Delhi 110085